Fix customers for life
I want to buy from companies that go the extra mile for its customers. I want to work at a company that goes the extra mile for its customers. Because that's the way business shoul...
When things go wrong, you’ll find they usually go on getting worse for some time; but when things once start going right they often go on getting better and better.
An Organization’s Point of Reference Should Be What is Going On In the Marketplace, Not Just Inside the Company
Keep an "Outside-In" Perspective
An organization will loose its way when the management is too focused on the technology, product development, and internal politics of your busines...
Those Who Control the Flow of Information to the Boss Control the Boss
The Importance of Having an Open Door Policy
A boss who isn’t accessible to all of his employees is putting himself at risk of being manipulated.
Those Who Control the Flow of In...
Rockstart Cast #2
Startup founders and fans who stumble upon great stuff. That’s what the Rockstart Cast is about. In our second issue, it’s our Rockstart Accelerator co-founder James Digby who ...
When Possible, Hire Actual Customers
It’s Your People Who Define Your Brand
Even the most well orchestrated branding efforts can be sabotaged by a single under trained or inappropriate employee. The right front-line...
Startup life. It’s a hustle
Hustling your way through life is the central theme in How To Make It In America: the HBO series about two friends setting up their own denim line in NYC. Ben and Cam gave up their...
The More Impact a Decision will have on the Business, the More Time You Should Spend Gathering Information
The Art of Making Good Decisions
An entrepreneur’s success is closely tied to their ability to quickly and efficiently make good decisions. And when it comes to decisions, inform...
One change at a time
If you want to change different things in your life, focus on one change at a time. Leo Babauta, author of the great Zenhabits blog, experimented with changing multiple things at o...
Vacancy: Web editor intern
We're looking for a kick-ass editing talent to enforce our team. As of today, applications are open for our Web Editor Intern vacancy. Please check it out:
Web Editor Intern vacan...
What can we say? Dave and the Foo Fighters helped us through summer!
Instead of Saying No, Say “Let’s Try This”
A More Positive Way to Say No
People don’t like hearing no, especially to their own ideas. It’s a rejection and it can make people feel stupid. It only takes a moment to rephra...
From now on, our blog.
Today, we're introducing the Rockstart blog: Rockstart...The Early Days. We cover the stuff we stumble upon while setting up shop and the material that Rockstart friends and follow...
Internet is here… finally
Hey there...Internet! After having pirated and leeched on all our neighbors' Internet connections, we now have our own juice. After 10 months. We're now powered by a shiny Fritz!Bo...
If You’re Not Embarrassed When You ship Your First Version, You Waited Too Long
Beware of “One More Thing”
There will always be features that are not quite ready for the first version of your product. You have to draw a line in the sand and get something o...
"A guy walks into a shop that sells ties. He's opened the conversation by walking in.
Salesman says, "can I help you?"
The conversation is now closed. The prospect can politely s...
Dealing with mistakes
Everyone makes mistakes. It's how we deal with them that determines whether we actually learn from them. John Caddell has written a list of tips to help us deal with the inevitabl...
Calling Attention to the Flaws in Your Offering Will Increase Your Customer’s Trust in You
Point Out Your Own Flaws
Your customers don’t expect you to be perfect. In fact, if your offering appears too good to be true then their guard will be up. The best way to minimi...
"Startups are all poisoned, and a few places are sprayed with the antidote". This is how Paul Graham sees the few towns and cities that actually help startups, rather than most tow...
Your Audience is the Hero
You are Not the Hero
Never begin a presentation by talking about yourself, your company, or your product, no matter how great you think it is. A presentation should not be used as ...
A dash of Rockstart
So...what's cooking at Rockstart HQ? Besides working on our BHAG to build the greatest startup machine ever, we're the average startup with our daily startup contingencies. Here's ...
Prioritize Time Investments Based on the Size of the Potential Returns, not the Order You will See those Returns In.
Achieve Better Returns on Your Time Investments
We are all limited by the amount of time we have to invest in our projects. There may be significant gains to be had by being strat...
Rockstart Cast #1
Startup founders and fans who stumble upon great stuff. That's what the Rockstart Cast is about. In our first issue, it's our neighbor Paul Veugen who shares his latest finds. Paul...
The power of great mentorship
We believe in the power of great mentorship. That's one of the reasons we founded the Rockstart Accelerator. Here's a first impression of the first mentor meeting we held.